Audio Intelligence | Vatis Tech

Features

Summarization

Extract key insights with intelligent summarization. Quickly grasp the essence of lengthy transcripts.

Sentiment Analysis

Unlock customer sentiment through sentiment analysis. Gauge emotions and opinions expressed in audio content.

Topic Detection

Automatically identify themes and topics within transcripts. Efficiently categorize and organize your content.

PII Redaction

Protect privacy with PII (Personally Identifiable Information) redaction. Automatically detect and remove sensitive data.

Auto Chapters

Structure long recordings with automatic chapter generation. Improve content navigation and enhance user experience.

Intent Detection

Understand the purpose behind interactions with intent detection. Ideal for analyzing customer support calls or user feedback.

Ask Anything

Turn your transcripts into a knowledge base with our 'Ask Anything' feature. Easily search and retrieve relevant information from your audio and video content.

See For Yourself

Transcribe pre-recorded audio or video files with high accuracy using our highly scalable infrastructure.

transcription = true

Good afternoon my name is Aisha.
Thank you for calling for ISIN today.
How may I be of assistance?
Hi Aisha.
Well I want to sign up for the Wi-Fi service.
Sure we can definitely sign you up.
What's your phone number?
4142630157
Thank you very much.
And can I have your full name
George Washington
Thank you George Washington.
What is your date of birth?
It is July 1st 1968.
Thank you very much.
And can you confirm the address that we have for you here in the system?
The address is 2898 Atwood Terrace, Columbus, Ohio, 43224

transcription readability = true

00:00:00

Speaker 1

Good afternoon, my name is Aisha. Thank you for calling for ISIN today. How may I be of assistance?

00:00:07

Speaker 2

Hi Aisha. Well, I want to sign up for the Wi-Fi service.

00:00:05

Speaker 1

Sure, we can definitely sign you up. What's your phone number.

00:00:21

Speaker 2

414-263-0157.

00:00:25

Speaker 2

Thank you very much. And can I have your full name?

00:00:30

Speaker 2

George Washington.

00:00:33

Speaker 1

Thank you, George Washington. What is your date of birth?

00:00:37

Speaker 2

It is July 1st, 1968.

00:00:46

Speaker 1

Thank you very much. And can you confirm the address that we have for you here in the system?

00:00:54

Speaker 2

The address is 2898 Atwood Terrace, Columbus, Ohio, 432-24

Person

Numeral Conversion

Date

Address

Speaker Diarization

Punctuation

translation = true

00:00:00

Speaker 1

Bună ziua, numele meu este Aisha. Vă mulțumesc că ați sunat astăzi la ISIN. Cu ce vă pot fi de folos?

00:00:07

Speaker 2

Bună, Aisha. Ei bine, vreau să mă abonez la serviciul de Wi-Fi.

00:00:05

Speaker 1

Bineînțeles, cu siguranță vă putem înscrie. Care este numărul dvs de telefon?

00:00:21

Speaker 2

414-263-0157.

00:00:25

Speaker 2

Mulțumesc frumos. Și îmi puteți spune numele dvs. complet.

00:00:30

Speaker 2

George Washington.

00:00:33

Speaker 1

Mulțumesc, George Washington. Care este data dvs de naștere?

00:00:37

Speaker 2

Este 1 iulie 1968.

00:00:46

Speaker 1

Mulțumesc foarte mult. Puteți confirma adresa pe care o avem în sistem?

00:00:54

Speaker 2

Adresa este 2898 Atwood Terrace, Columbus, Ohio, 432-24.

summarization = true

OUTPUT

In the transcript, Aisha from ISIN assists a caller named George Washington who wants to sign up for Wi-Fi service. She begins by confirming George's phone number, full name, date of birth, and address to process the sign-up. The conversation is straightforward, focusing on gathering George's personal information necessary for the service registration.

sentiment = true

OUTPUT

The sentiment of the transcript is neutral to slightly positive. It consists primarily of a straightforward exchange of information necessary for signing up for a Wi-Fi service. There's a polite and professional tone maintained throughout the interaction, with courteous acknowledgements like "Thank you very much." The conversation does not contain any emotional or negative elements, reflecting a typical customer service interaction focused on efficiency and clarity.

intents = true

00:00:07

Intent to Sign Up for Service: Speaker 2 expresses the intent to sign up for the Wi-Fi service.

00:00:15

Intent to Verify identity: Speaker 1 askes Speaker 2 for his phone number

00:00:21

Intent to Provide Personal Information: Speaker 2 gives their phone number upon request.

00:00:30

Intent to Provide Personal Information: Speaker 2 provides their full name as George Washington.

detect topic = true

00:00:07

Service Enrollment: Discussion begins about signing up for Wi-Fi service.

00:00:21
00:00:30

Personal Information Collection: Conversation shifts to collecting personal details such as phone number and full name for service registration.

00:00:37

Additional Personal Information: Date of birth is requested and provided, continuing the process of gathering information for service signup.

00:00:54

Address Confirmation: The topic moves to confirming the address associated with the service application.

1{
2  "type": "transcription",
3  "transcription_config": {
4    "operating_point": "enhanced",
5    "language": "en"
6  },
7  "translation_config": {
8    "target_languages": ["es", "de"] 
9    // Set languages here to enable translation
10  }
11}

COMING SOON

Automatic Translation

Vatis Tech empowers you to effortlessly translate your audio into multiple languages. Easily integrate translation into your application with a single API call.Explore our translation feature for free in the Vatis Tech Transcription Software—no coding necessary.

Translation functionality can be activated when transcribing either a pre-recorded file or in real-time, whether through Vatis Tech SaaS or on-premises deployment.

If you're new to Vatis Tech, refer to our documentation on Transcribing a File. Once set up, incorporate the following configuration to enable translation.

See Supported Languages

For engineers who read the docs before the marketing page

Read the documentation, try for free, tell us how it goes.

API Docs Try For Free

PRODUCT

Welcome to the trusted transcription software club

Our API gives you 98%+ accuracy across 98+ languages, with speaker diarization, sentiment analysis, and real-time streaming baked in. Deploy in our cloud, yours, or on-premise. Your infrastructure, your rules.

What's in it for you?

Transcription with 98%+ accuracy in 50+ languages
Just test it. It's simply the most accurate.

AI-powered summaries, chapters, and translations
‍‍Upload any audio or video file and Vatis turns it into a searchable, editable transcript in minutes. Then use our AI to generate summaries, blog posts, social media captions, newsletters, and more.

Interview to article
Break the news before anyone else. Record the interview, we handle the writing and the news is up.

See more ways to save time with Vatis

What's in it for you?

Global Language Support. Transcribe in multiple languages with ease. Ideal for communication and data accessibility in international teams and multilingual content.

View supported languages

Language Code-Switch.
‍Detects and transcribes language changes in real time, even within the same sentence.

Security & Compliance
‍ISO 27001 certified. GDPR and LGPD compliant. SOC 2 Type II in progress. On-premise and private cloud deployment.

View supported formats

View all the features of our Speech-To-Text API

What's in it for you?

Global Language Support. Transcribe live audio in multiple languages instantly. Accurate, real-time results regardless of speaker location or language spoken.

View supported languages

<700ms Latency.
‍Built for speed. Achieves minimal latency of approximately 700 milliseconds. Perfect for live broadcasts, meetings and customer support.

Real-Time Insights.
‍Don’t just capture what’s said, understand it instantly. Get live summaries, intent tags, and smarter support triggers as conversations happen.

View all the features of our Real-Time Speech-To-Text API

What's in it for you?

Summarization and Sentiment Analysis.
‍Get instant, clear summaries, plus analysis of the sentiment behind spoken words. Understand the tone, intent, and what matters in a conversation.

Custom Vocabulary.
‍Add your own jargon, brand names, or technical terms. Vatis adapts to your world. No more awkward misreads or weird transcriptions.

Custom AI Prompts.
‍Use tailored AI prompts to shape the output. Make the API speak your language and adapt to the unique needs of any project or industry.

View all the features of our Audio Intelligence API

Big quote

"The difference was clear right from the start. Vatis was faster, more accurate, and has only gotten better. It saves us time every day."

Veronica Tudor

Deputy Chief Editor, AGERPRESS

"I discovered Vatis Tech a year ago, after testing several other speech-to-text solutions. I can honestly say that the difference was noticeable right from the start. Vatis was faster and more accurate than any of the other solutions I tried. A year later, I can say that it has only gotten better. The transcription speed is now even faster, and the accuracy is even higher. Sometimes it surprises me how well Vatis understands, even if the sound quality isn't the best.

It's the perfect solution for our needs and it has saved us so much time and hassle. I highly recommend Vatis Tech to anyone who needs a reliable and accurate speech-to-text solution.”

Veronica Tudor

Deputy Chief Editor, AGERPRESS

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